Position
Float Patient Access, Wellness Desk, Business Services
Department
Business Services
Hours Per Schedule
Full Time
Job description
Patient Access
Interviews inpatients, outpatients, and Rural Health Clinic patients for identifying information and collects proper documentation and consents. Responsible to maintain accurate records of patient demographic information, insurance information, and consent for treatment and billing per the registration process. Pre-certifies insurance coverage, collects co-pays, and provides excellent customer service by being polite and courteous to patients, staff, and visitors. Position requires a positive attitude, ability to work with others and ability to multi-task.
Wellness Screener
Will welcome, greet and acknowledge every customer in a warm friendly manner as soon as they enter the hospital. Offer assistance to customers with a wheelchair when necessary. Escort patient/visitor/customer to testing areas and other areas of the hospital. Answers and screens outside calls, relays calls to proper department or extension. Answers inside calls, takes messages for staff, pages when requested and assists with patient calls. Monitor all individuals upon entrance for COVID-19 symptoms.
Education / Experience
- High School graduate or equivalent, with courses in computer, typing and English.
- Experience with patient registration or other healthcare related departments.
- Ability to communicate effectively to promote excellent customer service.
- Emphasis on accurate grammar and spelling.
Apply for Position
Applications are also available at the hospital.
Resumes may be mailed to:
Salem Township Hospital
1201 Ricker Drive
Salem, IL 62881
Attn: Human Resources
Phone:
618-548-3194, ext. 8187
