Position: Medical Laboratory Technician
Practice commendable Customer Service with all external and internal customers.
Identification of patient by asking Name and Date of Birth.
Entry of patient information, physician orders, and billing information correctly into the Laboratory LIS system. Obtaining correct diagnosis codes from physicians and signed ABN’s from patients, as needed.
Collect various venous, capillary or arterial specimens, along with body fluid specimens from all age groups. Correctly identifies specimens to ensure a match with the patient.
Perform various chemical, microscopic, and bacteriologic tests on body fluids, exudates, skin scrapings, autopsy and surgical specimens to obtain data for diagnosis and treatment of disease. Correctly aliquots, preserves, stores, or packages specimens for future processing by outside facilities.
Responsible for maintaining their assigned section, including all quality control/quality assurance, turn-around-times, calibration/Linearity studies, as needed. Responsible for all new updates or revisions to reagents or instrumentation.
In-services and/or trains on new products/instruments all internal and external customers, including LIS training, if applicable.
Train new employees in the duties of the new position, including proficiency testing.
Responsible for the Section Policy and Procedure Manual updates (in some sections). Reads and understands all policies and procedures, and refer to policies and procedures when questions/issues arise.
Working with other employees using independent judgment, discretion and responsibility as needed or designated, with minimal supervision from the Laboratory Director.
Pathologist and Director of Laboratory
Employee Supervised by:
Director of Laboratory or Designee
All External and Internal Customers
Demonstrates and Reflects the Mission and Values of Salem Township Hospital:
Providing competent and compassionate service to all customers.
Act justly in keeping information confidential, assuring all interactions with customers are fair and unbiased.
Foster a spirit of community by working in harmony with coworkers and others throughout the organization, as well as vendors and external customers of the department (Teamwork).
Respecting the dignity of all by being considerate of the needs and privacy of patients and employees.
Show willingness to perform duties in such a way to advance the mission of the department and organization.
Performs Routine and STAT Clinical Laboratory Testing:
Screen physicians’ orders for medical necessity, entering information patient information into the LIS correctly. Explaining to patients the necessity of an ABN, which needs to be signed.
Be competent to collect patient samples from all age brackets, i.e. birth through death.
Performs routine and related tests in the various areas of the laboratory using standard techniques and equipment, in a timely manner. Including quality control, quality assurance studies, turn-around-times, and Linearity/calibration studies.
Determine viability of specimens taking steps to acquire suitable specimens, checking labeling and documentation, request redraws, if appropriate. Enter comments into the LIS, if applicable.
Interpreting test results by identifying normal or unusual results, repeating test if necessary and/or refer results to the Lab/Medical Director.
Sets priories based on changing workloads, working diligently under time and volume pressures, without diminished accuracy or loss of composure.
Must demonstrate a good understanding of day to day variations in test results and investigate any critical value, before releasing test results. Call or fax critical to ordering physician.
Ensure adequate amounts of blood and blood products are available in the blood bank. Ordering components as needed from the American Red Cross, or local hospitals laboratories.
Maintain professional growth and keep professional registration current. Fulfill requirements for monthly continuing education set by HFAP. Attend committee meetings and record necessary data, when requested.
Complete and pass yearly competency in each assigned section of the department.
Competency may be demonstrated by the following means:
a. Direct Observation
c. Written or Oral Tests
d. Outside Sources
Assist in answering telephone, copying, filing and faxing patient reports.
Participate in community education health programs.
Assist others or Director, as requested.
Perform other duties as assigned by the Laboratory Director or Designee.
Ensures Quality Control:
1. Using established quality control rules to monitor instrument operation and quality of results reported. Reviews previous QC for shifts or trends and documents corrective actions, when necessary.
2. Perform and documents all required daily, weekly and monthly maintenance.
3. Apply problem solving skills to identify causes of instrument malfunction, initiating corrective actions, with appropriate documentation in the action log.
4. Calibrating instruments or reagents, following manufacturer’s instructions.
Maintains Laboratory Supplies and Inventory:
1. Checking stock to determine inventory levels. Communicate to director to order supplies.
2. Rotating supplies to avoid wastefulness.
3. Verify receipt of supplies from packing slips. Documentation of date received on
supplies and packing slips and initial.
Conserves Laboratory Resources:
1. Conserve supplies by not wasting reagents or supplies unnecessarily.
2. Avoid excessive telephone and Internet use.
3. Practice time management techniques.
4. Practice Best Practices Techniques.
Maintain Professional and Technical Knowledge:
1. Attending educational workshops.
2. Continuing personal education.
3. Participate in the required continuing education provided by the department.
4. Review professional publications.
Requirements for Medical Laboratory Technician:
1. Associate Degree or a graduate of a Diploma School Program.
2. Certification/License/Registration required by (ASCP or Equivalent) or Registry eligible.
3. Excellent verbal and communication skills.
4. Maintenance to strict HIPPA Regulations.
5. Have the ability to assess the needs of the customer and effectively meet those needs.
6. Demonstrate a working knowledge of computers. Access the web for product information, sending data for calculations, retrieval of compiled data.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
1. Good physical and mental skills.
2. Verbal, numerical, and clerical ability necessary to carry out the various tests and reporting of results.